Withdrawal

Cancellation

A consumer is any natural person who shuts down a legal transaction for purposes that are predominantly neither commercial nor self-employed.

 

Withdrawal

You have the right to cancel this contract within 1 week without giving a reason.

 

The cancellation period is 1 week from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. To exercise your right of withdrawal, you must notify us by means of a clear statement (such as a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model withdrawal form.

 

If you withdraw from this Agreement, we shall reimburse you for any payments we have received from you, including delivery charges, promptly and no later than fourteen days from the date on which we receive notice of your cancellation of this Agreement. For this repayment, we will use the same form of payment that you used in the original transaction, unless otherwise agreed with you. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than 7 days from the date on which you inform us of the cancellation of this contract.

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